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Frequently asked questions
Are your products originals?
No, however we have taken great care extensively researching the aesthetics and materials used in theconstruction of the originals. Thus ensuring the products we offer today are of the highest quality, sympathetic to the original, whilst being competitively priced and adhering to all current UK regulations.
Delivery lead time
Deliveries from stock lines are usually made within 14 days of cleared funds. Non-stock deliveries are usually made within 28 days of cleared funds. For further details see our Delivery and Returns Policy at the bottom this page.
Is it possible to order a product in a different fabric or colour?
We will always try and meet a customers specific requirement. Please call or e-mail us directly to discuss your individual requests.
Do you ship overseas?
Yes, we can ship products overseas. Please use the Delivery and Returns link at the bottom of this page for information on shipping costs, or contact us directly to discuss individual requirements. enquiries@kingslandequestrian.co.uk
Are your products protected by a warranty?
Our products are guaranteed for one year from date of purchase.
What do I do if I have any further questions?
Please contact our customer service team via the e-mail enquiries@kingslandequestrian.co.uk
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